Sean Baik — Item.com

Item.com, the digital hub of Item's suite of supply chain SaaS solutions, underwent a transformative redesign to redefine user experience. Tasked with crafting a dynamic platform for businesses of all sizes, our mission was clear: to elevate Item.com into a seamless gateway for numerous logistics management software products, empowering users to thrive in the modern logistics landscape.

The Challenge

How can we approach a complete rebrand coupled with a redesign of an existing brand while preserving the company's value proposition and crafting a powerful voice for Item's digital offerings?

The Vision

Transform Item.com into a cutting-edge digital platform that effectively communicates Item's value proposition, showcases its product offerings, and enhances user engagement.

Communicating the value proposition.

Central to our design approach was the meticulous articulation of Item's value proposition, ensuring that every interaction on Item.com resonated with clarity and purpose. Through engaging visuals, compelling messaging, and seamless user journeys, we seamlessly communicated the transformative potential of Item's suite of SaaS solutions, fostering meaningful connections with users and prospective clients alike.

Out with the old, in with the new.

Section summary including any details that the user or viewer will benefit from knowing.

Identifying gaps.

The previous website struggled to resonate with modern users due to its outdated design, lackluster interactions, and ineffective presentation of the software's comprehensive offerings.

Elevating engagement.

Through a harmonious blend of captivating design, intuitive navigation, and compelling content, the new website has redefined the user experience, driving increased engagement and fostering deeper connections with our audience.

Fragmented presentation.

Without a centralized platform to showcase each product's unique strengths and capabilities, users were left to navigate through scattered information, hindering their ability to make informed decisions.

A unified showcase of product excellence.

In response to this challenge, the redesigned Item website features dedicated product pages meticulously crafted to spotlight each solution's unique strengths and benefits, as well as the overall value proposition of the brand.

Streamlined navigation.

Through clear and organized pathways, users are guided seamlessly through the website, with intuitive signposts and calls-to-action facilitating a smooth journey from exploration to conversion. In addition, the new design adheres to the direction of the rebrand, adjusting itself to match the company's new face.

Strategizing the rebrand, one element at a time.

Brand & Logo

Colors

Purple

#753BBD

Violet

#D4B3FF

Orange

#F48A2B

Green

#43E57D

Yellow

#FFCF61

Red

#EC4A44

White

#FFFFFF

Light Gray

#B3B4B5

Dark Gray

#323232

Black

#000000

Typography

Satoshi

•

Helvetica Now Display

Gradient

Style. Substance.

Let's do both.

From sleek aesthetics to intuitive navigation, every element of the new design reflects our dedication to elevating the digital landscape and encouraging users to engage, explore, and connect with confidence.

First impressions matter.

From striking imagery that captures attention to clear pathways that guide exploration, every element of the homepage is strategically crafted to captivate, engage, and inspire, setting the stage for meaningful interactions and fostering a deep connection with the brand.

Pricing page

Getting down to the nitty-gritty.

By providing a centralized hub where users can easily compare pricing plans, visualize the available features, and determine which plan best aligns with their needs and budget, the dedicated pricing page plays a crucial role in empowering informed decision-making. This transparency not only fosters trust and confidence but also streamlines the user journey, enabling users to confidently navigate the path towards selecting the plan that best suits their requirements, ultimately driving conversion and satisfaction.

Comprehensive Feature Chart

From basic functionalities to advanced capabilities, this comprehensive overview empowers users to compare and evaluate plans with clarity and precision, facilitating confident decision-making and ensuring alignment with their business objectives.

Targeting Audience Groups

Empowering users to make informed decisions, our dedicated pricing page distinguishes between "Starter" and "Pro" level plans, catering to diverse audience groups with tailored offerings aligned to their specific needs and budgets.

responsive design

Seamless across every device.

Whether accessed from a desktop, tablet, or mobile device, our website adapts effortlessly to every screen size, ensuring a consistent and seamless experience for every user. This versatility not only enhances user satisfaction but also underscores our dedication to accessibility and inclusivity, empowering users to connect with us on their terms, anytime, anywhere.

404 page

Covering every outcome.

By designing and developing these additional pages with the same attention to detail and user-centric approach as the main pathways, we ensure that every user journey is covered, enabling users to navigate our website with ease and confidence, no matter where their exploration may lead.

design kit

Optimized for Figma. Empowering the design.

These meticulously crafted elements serve as the building blocks of our website, offering consistency, scalability, and flexibility in design implementation. With a comprehensive library of pre-designed components at our disposal, our team has been empowered to streamline the development process, reduce redundancy, and maintain a cohesive visual identity across the website.

Components

What's next?

Item.com's initial phase rendered promising results, and has already positively transformed the pathway and shape of the brand. However, there is still much to be done.
Stay tuned for the next chapter of Item.com - currently in the works.

Key Takeaways

Success follows great organization.

Having a sense of direction and an array of inspiration is incredible to have as a creative professional. But all that does not yield any tangible, measurable results unless the team, data, and designs are working in harmony. Keep things organized--it'll take you and your team, along with the project, very far.

Brand guidelines matter. A lot.

Establishing proper brand guidelines is paramount when designing a UI/UX product or website. By defining key elements such as color palettes, typography, iconography, and voice and tone, brand guidelines ensure consistency across all touchpoints, fostering brand recognition and trust.

It's always about the user. It will always be.

At its core, UI/UX design is fundamentally about the user—it's about understanding their needs, preferences, and behaviors to create meaningful and intuitive experiences. By placing the user at the center of the design process, we ensure that every decision is driven by empathy and user-centricity.